About
Highly analytical and proactive professional with 2.5 years of experience in Governance and Assurance, specializing in internal audit, incident reporting, and control testing. Equipped with a strong foundation in data-driven reporting, process optimization, and compliance accuracy, recently enhanced by advanced SQL and data analytics skills. Seeking to leverage this unique blend of governance expertise and analytical proficiency to excel in a Data Analyst role, solving complex business problems and driving data-driven growth.
Work
Pune, Maharashtra, India
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Summary
Led governance and assurance initiatives, focusing on incident reporting and control testing to enhance compliance and operational accuracy.
Highlights
Spearheaded quality audits of FNZ incident reporting, elevating reporting accuracy by 15% through meticulous review and process adherence.
Mentored and guided a team of 2 trainees, optimizing processes to achieve an outstanding 98% reporting accuracy rate.
Developed and deployed standardized incident reporting procedures, significantly increasing reporting accuracy by 50% across operations.
Executed first-line internal control testing for outsourcing partners, resulting in a 20% improvement in overall compliance scores.
Pune, Maharashtra, India
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Summary
Streamlined incident reporting and standardized workflows, driving operational efficiency and improving performance tracking.
Highlights
Streamlined FNZ incident reporting processes, ensuring robust regulatory compliance and maintaining consistent data quality.
Standardized reporting workflows, accelerating issue resolution and enhancing consistency across critical operational areas.
Automated 2 Management Information reports, boosting operational efficiency by 25% and delivering faster insights for strategic decision-making.
Validated 4 key performance indicators (KPIs), contributing to a 20% improvement in performance tracking and data-driven decision-making.
Dhanbad, Jharkhand, India
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Summary
Managed sales operations and distributor relationships to drive business growth and optimize sales performance.
Highlights
Generated over ₹2 crore in business revenue, achieving more than 6% year-over-year growth for three consecutive months through proactive distributor and territory management.
Spearheaded performance optimization for 4 distributors and 8 sales representatives by integrating market intelligence and partner feedback to align sales targets effectively.
Awards
WOW Award
Awarded By
AGS Customer Services India PVT. LTD.
Received for seamless FNZ incident reporting transition and for enhancing the quality of Wipro's incident reporting.
Team WOW Award
Awarded By
AGS Customer Services India PVT. LTD.
Recognized for on-time completion and enhanced control effectiveness of outsourcer's control testing.
Stakeholder Recognition
Awarded By
AGS Customer Services India PVT. LTD.
Acknowledged by stakeholders for consistently delivering high-quality reporting standards.
Skills
Data Analysis & Visualization
MySQL, Power BI, SQL, Dashboarding, Data Visualization, Analytical Skills, Data Exploration, Query Optimization.
Governance & Compliance
Internal Audit, Risk & Compliance, Incident Reporting, Control Testing, Regulatory Compliance, Process Optimization, Reporting, iCare, SharePoint, OneTrust.
Project & Operations Management
MS Copilot, MS-Office, Workflow Standardization, Issue Resolution, KPI Validation, Operational Efficiency, Team Leadership, Mentoring, Problem Solving.