SUBHADITYA SARKAR

Led the Resource Management Office (RMO), strategically overseeing workforce allocation and planning for 400+ employees across multiple business units to ensure optimal resource deployment.

Successfully scaled the Resource Management function from inception, building a robust foundation that balanced business outcomes with employee growth and development.

Designed and implemented a centralized allocation framework, significantly improving demand fulfillment turnaround and enhancing transparency across delivery teams.

Strengthened employee engagement through structured rotation and career alignment initiatives, resulting in a 15% improvement in bench absorption rates.

Developed and maintained comprehensive workforce analytics and dashboards, providing leadership with real-time insights into headcount, demand-supply status, utilization, fulfillment ratios, and forecasting accuracy.

Acted as a trusted advisor to CXOs and Delivery Heads, ensuring resourcing decisions consistently aligned with organizational priorities and client commitments.

Managed the resource management team, defining and tracking KPIs for allocation turnaround, utilization %, forecast accuracy, and bench absorption to drive performance improvements.

Optimized workforce utilization and billability by strategically balancing resource supply (bench, internal mobility, contractors, external hiring) against evolving demand.

Led the Capacity & Resource Management (C&RM) team for the Audit service line, driving strategic workforce planning and operational efficiency for Grant Thornton INDUS.

Oversaw short-, medium-, and long-term prescheduling efforts, providing engagement owners clear visibility into their Book of Business and assigned professionals.

Partnered with Audit Business Leaders to manage demand and capacity across all Solution Families and engagements, ensuring seamless delivery and optimal staffing.

Validated and prepared business cases for hiring within the INDUS Audit team, collaborating with leadership to navigate the approval process.

Delivered proactive insights on capacity to Audit leadership, co-developing mitigation plans for potential resourcing gaps.

Tracked and analyzed key metrics such as Plan vs. Actuals, utilization, and compliance to ensure alignment with organizational goals.

Supervised and mentored a team of 12 resource planning professionals, aligning skills and capacities with evolving project demands.

Designed and maintained executive dashboards reflecting the business health and resourcing status for each Audit Solution Family.

Developed and deployed comprehensive workforce management policies, processes, and governance mechanisms, ensuring seamless project execution across all accounts and LOBs.

Provided leadership, management, and strategic direction to the entire Workforce Management (WFM) team, aligning priorities with organizational goals and objectives.

Drove forecasting, budgeting, capacity planning, short-term planning & scheduling, and real-time management for all accounts in accordance with contractual agreements.

Defined and implemented sourcing and staffing strategies across all accounts, balancing client needs, organization strategy, and employee development.

Optimized workforce spread across pyramid, geography, diversity, employee mix, and localization levels for various accounts and LOBs.

Collaborated with leaders and business partners to deliver end-to-end strategic and operational plans for workforce forecasting, planning, and optimization.

Influenced senior leadership decision-making regarding WFM services and overall business strategy.

Continuously identified and implemented new methods and strategies to enhance WFM services and operational efficiency.

Provided comprehensive installation support for the Distributor Management System (DMS) at various distributor points, ensuring smooth system deployment.

Conducted full maintenance of all Distributor databases, ensuring data integrity and system reliability.

Delivered technical training to distributors on software functionality, enhancing user adoption and operational efficiency.

Offered full remote technical support for the DMS software, resolving issues promptly and minimizing downtime.