Sergey Schur

Strategically managed an IT Business Solutions portfolio encompassing AI, cloud migration, and cybersecurity, securing over 10 contracts valued between €100K and €10M through end-to-end delivery and sales support.

Drove significant portfolio growth to over €20M, achieving a 15% year-over-year increase and boosting client retention by 20% by effectively de-escalating major €1M+ engagements.

Directed a team of 15+ contractors, overseeing €5M+ in annual invoicing and optimizing resource utilization to ensure financial transparency and operational efficiency.

Championed and facilitated the integration of AI capabilities across internal teams and customer portfolios, developing adoption strategies and identifying value cases to drive innovation.

Successfully launched 3 digital products, including 2 from zero-to-market, by coordinating 15+ cross-functional contributors and meticulously defining product direction, delivery approach, and launch strategy.

Acted as the primary escalation contact for critical infrastructure incidents, resolving major issues to maintain stable operations and ensure partner reliability across 15+ integrations.

Launched a flagship product that acquired over 100K active users and $10M+ Total Value Locked (TVL) within 3 weeks, reinforcing platform trust through 5 comprehensive security audits.

Spearheaded a Mercedes-Benz program, directing 7 global teams comprising 40+ engineers to achieve end-to-end delivery and seamless cross-continent feature integration.

Successfully offshored two critical applications, realizing approximately €200K in annual cost savings while upholding stringent quality and service continuity standards.

Secured a €5M contract renewal by consistently achieving timely delivery and maintaining 98% SLA compliance, exceeding client expectations.

Designed and scaled BMW's global shipment monitoring system, collaborating with 3 international teams to guide product concepts from ideation through production.

Accelerated feature delivery and boosted user adoption by 25% within 12 months through strategic rollout and prioritization initiatives.

Orchestrated a global rollout across 15+ countries within the initial 6 months, streamlining cross-regional communication and onboarding.

Conducted exploratory analysis of ML-based anomaly and delay prediction to strategically inform product roadmap development and workflow improvements.

Spearheaded the development of an in-house API automation platform, collaborating with engineering and design teams to define product requirements and identify opportunities for ML-driven workflow optimizations.

Successfully rolled out the API automation platform across 5 departments, achieving a 20% increase in operational efficiency within 6 months.

Performed comprehensive user research with over 100 users, translating insights into 150+ prioritized product enhancements, including early-stage ML-based recommendation and automation features.

Coordinated a 7-engineer team in the development and integration of an ML-driven production line robot, ensuring seamless communication across research, engineering, and operations stakeholders.

Successfully managed the transition of the ML-driven robot from proof of concept to full production within a 12-month timeframe.

Boosted iteration speed by 20% by implementing hands-on collaboration strategies and streamlining development workflows.