About
Highly accomplished Sales and Relationship Management Professional with over 15 years of progressive experience across banking, financial services, and FMCG sectors. Adept at driving significant revenue growth through strategic client acquisition, cross-selling, and expert team leadership in highly competitive markets. Proven track record in developing long-term client relationships and consistently exceeding ambitious sales targets across diverse financial products, including credit cards, car finance, and mortgages.
Work
Ajman, Ajman, UAE
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Summary
Leading a sales team at Synapse Trading FZE, driving revenue growth, identifying market opportunities, and implementing strategic sales plans.
Highlights
Directed and empowered sales teams to consistently exceed revenue targets through targeted training and motivational strategies.
Drove new business acquisition by identifying high-potential opportunities via comprehensive market and competitor analysis.
Cultivated and sustained robust client relationships, enhancing customer retention and fostering long-term growth.
Formulated and executed strategic sales plans, administering budgets, defining pricing, and negotiating high-value contracts.
Implemented advanced CRM tools to streamline lead tracking and optimize customer engagement while collaborating cross-functionally to align strategies.
Dubai, Dubai, UAE
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Summary
Spearheaded credit card sales and client relationship management for Legacy Smart Employment Services, ensuring compliance and fostering customer loyalty.
Highlights
Achieved sales targets by effectively promoting credit card products to new and existing customers.
Ensured 100% compliance with regulatory policies and internal guidelines during application processing.
Cultivated robust client relationships, significantly boosting card usage and enhancing long-term loyalty.
Executed proactive follow-up strategies with leads, demonstrably improving conversion rates and sales pipeline efficiency.
Lahore, Punjab, Pakistan
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Summary
Managed customer acquisition and portfolio growth for car finance at Faysal Bank Ltd., leveraging strategic partnerships and CRM.
Highlights
Drove significant customer acquisition and portfolio growth within the auto finance sector over a 6-year tenure.
Designed and implemented a CRM database, enhancing customer base expansion and lead tracking capabilities.
Provided expert product knowledge and tailored financial solutions, resulting in high client satisfaction and increased sales.
Forged and nurtured strategic partnerships with car dealerships and key referral channels, substantially boosting sales volume and bank representation at industry events.
Lahore, Punjab, Pakistan
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Summary
Supported sales and planning initiatives at Wateen Telecom, focusing on market share capture, customer relations, and profitability.
Highlights
Contributed to successful new product launch campaigns, effectively supporting efforts to capture market share and achieve sales targets.
Enhanced customer relationships through proactive and effective communication strategies.
Maintained strict adherence to pricing policies, directly contributing to maximized profitability.
Lahore, Punjab, Pakistan
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Summary
Acquired and managed a portfolio of mortgage customers for United Bank Ltd., ensuring compliance and building referral networks.
Highlights
Successfully acquired and managed a significant portfolio of mortgage customers.
Provided expert assistance with complex loan applications, ensuring full compliance with banking regulations.
Developed and cultivated strong referral networks with real estate agents, consistently generating high-quality leads.
Lahore, Punjab, Pakistan
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Summary
Coordinated advertising, executed campaigns, and managed marketing budgets for Diamond Foam, enhancing brand visibility.
Highlights
Successfully coordinated with media agencies to develop and deploy effective advertising and commercial campaigns.
Executed a range of promotional activities and outdoor campaigns, enhancing brand presence and market reach.
Managed marketing budgets efficiently, optimizing resource allocation and overseeing the design and distribution of promotional materials.
Languages
English
Urdu
Punjabi
Skills
Business Development
Sales Strategy, Market Expansion, Strategic Planning, Growth Initiatives.
Financial Products
Credit Cards, Consumer Finance, Car Finance, Mortgages, Loan Applications.
Customer Relationship Management
CRM Tools, Client Retention, Relationship Building, Customer Engagement.
Sales & Negotiation
Deal Closing, Contract Negotiation, High-Value Sales.
Market Analysis
Competitor Analysis, Market Intelligence, Business Opportunities.
Financial Advisory
Cross-Selling, Financial Solutions, Product Knowledge.
Sales Operations
Sales Forecasting, Performance Reporting, Target Achievement.
Leadership & Development
Team Leadership, Sales Training, Motivation, Performance Management.
Professional Communication
Time Management, Verbal Communication, Written Communication, Stakeholder Engagement.