Shreya Tagra

Senior Product Leader | Omnichannel Fulfilment, Demand Forecasting & Data Platforms
Gurgaon, IN.

About

Strategic product leader with 17+ years of experience in designing, scaling, and optimizing digital platforms for global logistics and supply chain operations. Expertly drives operational excellence, data quality, and business impact through product strategy, automation, and agile portfolio management, consistently delivering high-impact solutions and fostering cross-functional team success. Proven ability to lead innovation at scale, leveraging data analytics, engineering, and ML to achieve significant business outcomes.

Work

H&M (Hennez & Mauritz AB)
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Senior Product Manager, Logistics & Demand Forecasting

Gurgaon, Haryana, India

Summary

Led global product strategy and execution for logistics and demand forecasting, driving significant operational improvements and digital transformation initiatives across cross-functional teams.

Highlights

Drove the modernization of Demand Forecasting, reducing codebase complexity by >90% and enhancing response time for faster market responsiveness.

Conceived and scaled the Digital Returns Exception Handling solution, slashing exception resolution time from 5 hours to 2 minutes and boosting efficiency by 30%.

Championed automation with the Smart Monitoring Tool, cutting SAP monitoring effort by 40% and reducing outsourced maintenance dependency from five to one FTE.

Improved outbound logistics data quality by 40% through embedded business validations, strengthening analytics reliability and operational decision-making.

Led up to 40 direct reports across SAP and Cloud engineering, delivering major supply chain transformation, cloud migration, and data mesh projects with enterprise impact.

Deloitte Consulting
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Senior Consultant

Gurgaon, Haryana, India

Summary

Led SAP solution teams for digital transformation projects in S/4 HANA, managing end-to-end deliverables and optimizing system performance for clients.

Highlights

Led SAP solution teams for digital transformation projects in S/4 HANA, spanning Order-to-Cash, Procurement-to-Pay, Master Data Governance, and Extended Warehouse Management.

Managed end-to-end project deliverables, including blueprinting, solution design, implementation, hyper-care, and handover to business users.

Developed automation for defect reporting and implemented reusable interface monitoring using the Application Interface Framework (AIF), enhancing operational efficiency.

Designed and led the development of a data synchronization solution, maintaining data consistency across legacy and S/4 MDG platforms.

Led performance optimization efforts for custom solutions, ensuring timely and high-quality project execution.

Capgemini Consulting
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Consultant

Mumbai, Maharashtra, India

Summary

Managed and led the design and implementation of SAP ABAP/PI/EDI maintenance projects across diverse industries, optimizing execution and delivery.

Highlights

Managed SAP ABAP/PI/EDI maintenance projects across manufacturing, retail, pharmaceuticals, and logistics industries.

Led the design and implementation of SAP solutions, including EDI (TIE, Seeburger) and non-EDI middleware (PI).

Optimized project scheduling and resource planning, ensuring efficient execution and delivery of key initiatives.

Developed reusable tools and methodologies, significantly reducing incident and change request volumes.

Delivered specialized training to colleagues and new project team members, enhancing overall team capabilities.

Infosys Technologies
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Senior Systems Engineer

Pune, Maharashtra, India

Summary

Specialized as an SAP ABAP consultant for pharmaceutical clients, managing maintenance and upgrade projects to optimize business processes and ensure compliance.

Highlights

Specialized as an SAP ABAP consultant for pharmaceutical clients, managing maintenance and upgrade projects to optimize business processes.

Led incident and change management efforts, ensuring smooth operations and compliance with client-specific requirements.

Conducted fit-gap analysis to align SAP solutions with client needs, driving system upgrades and process improvements.

Developed and delivered technical training to peers and consultants, enhancing team capabilities.

Provided on-site technical support in the UK to optimize the Order to Cash (OTC) process, improving delivery efficiency.

Education

Georgia Institute of Technology
Atlanta, Georgia, United States of America

M.S.

Business Analytics

Courses

Advanced Analytics

Statistical Modeling

Machine Learning

Business Strategy

Predictive Analytics

Data-Driven Decision-Making

Kurukshetra University
Kurukshetra, Haryana, India

Bachelor of Technology (B.Tech)

Computer Science (Hons.)

Languages

English

Certificates

PRINCE2 v6.0 Foundation and Practitioner
ITIL v3.0 Foundations
SAP PI 7.1

Skills

Product Management

Product Strategy, Product Lifecycle Management, Agile Portfolio Planning, Roadmap Definition, Digital Platforms, Innovation at Scale.

Data & Analytics

Demand Forecasting, Data Analytics, Machine Learning (ML), Conformal Prediction, Business Intelligence (BI), KPI Dashboards, Data Quality, Data Pipelines, Statistical Modeling.

SAP Ecosystem

SAP ABAP, SAP S/4 HANA, SAP EWM, SAP MDG, SAP PI/EDI, Order-to-Cash (OTC), Procurement-to-Pay (P2P), Extended Warehouse Management, ARIBA Integration.

Cloud & Engineering

Cloud PaaS, Azure, GCP, Solution Architecture, API-Driven Services, Low-Code Platforms, Codebase Optimization, Automation, Data Synchronization.

Project & Program Management

Project Management, Agile Methodologies, Scrum, JIRA/Confluence, Incident & Change Management, Risk Assessment & Mitigation, Process Optimization, Fit-Gap Analysis, Resource Planning.

Leadership & Culture

Cross-Functional Team Leadership, Executive Stakeholder Alignment, Talent Development, Mentorship, Diversity, Equity & Inclusion (DEI), Workplace Safety, Communities of Practice, Technical Training.