About
Highly analytical BSc Mathematics and Statistics student, predicted a First Class, combining robust quantitative skills with practical experience in finance, customer service, and education. Proven ability to optimize financial processes, reduce costs by 15%, and enhance customer engagement by 125%. Seeking to leverage strong data analysis, problem-solving, and interpersonal abilities in a challenging role within finance or a data-driven field.
Work
London, England, UK
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Summary
Led customer service operations and supervised volunteer initiatives in London's largest library, enhancing community engagement and resolving complex disputes.
Highlights
Supervised dozens of student volunteers to successfully redesign the 'Summer Reading Challenge', increasing reach and engagement by 125%.
Advised over 500 customers on inquiries and feedback, consistently resolving issues with high satisfaction.
Mediated and resolved over 100 disputes and conflicts between customers through active listening and effective communication skills.
Collaborated effectively within a team of ten employees to manage daily library operations.
London, England, UK
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Summary
Managed financial records and optimized procurement processes for Fixura Interiors London Limited, driving cost savings and ensuring operational efficiency.
Highlights
Maintained accurate financial records for an average of 20 daily transactions, achieving a 99% error-free payment record.
Streamlined procurement processes, enhancing product availability, reducing lead times, and improving customer satisfaction.
Monitored and controlled expenses, successfully reducing discretionary spending by 15% through effective budget management.
Ensured timely payments to optimize cash flow and cultivate positive relationships with key suppliers.
London, England, UK
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Summary
Provided personalized mathematics tuition for A-Level and GCSE students, enhancing comprehension and academic performance through tailored instruction.
Highlights
Enhanced interpersonal and communication skills by effectively delivering complex mathematical concepts in simple terms.
Actively managed tutor-student and tutor-parent relationships, fostering a supportive learning environment.
Assessed, monitored, and evaluated student progress using Excel spreadsheets, providing positively reinforcing feedback.
Prioritized and adapted teaching methods to individual student needs, leading to improved understanding and learning outcomes.
London, England, UK
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Summary
Supported primary school students and teachers by managing daily learning activities, assisting with lesson planning, and overseeing administrative tasks.
Highlights
Managed daily learning activities and lessons for six 6-7 year old students, fostering an engaging educational environment.
Assisted teachers in creating lesson plans and managing homework, contributing to effective classroom operations.
Oversaw administrative tasks, including marking attendance and generating assessment reports, ensuring accurate record-keeping.
Provided one-to-one support to three students with special education needs, significantly aiding their academic progress.
Education
Languages
English
Spanish
Hindi
Punjabi
Skills
Python
R Studio
C/C++
Microsoft Suite
Excel, Word, PowerPoint.
Google Suite
Drive, Sheets.