STEVEN LE JALLÉ

Managed comprehensive financial operations, including budgeting, forecasting, P&L, and dynamic revenue optimization (REVPAR, TO), for properties generating €1.8M in annual revenue across 200 rooms.

Developed and executed strategic and operational action plans, achieving quarterly objectives and enhancing overall site performance and guest experience.

Oversaw technical maintenance, contractual compliance, and emergency response protocols, ensuring adherence to safety (SSI) and regulatory standards across multiple sites.

Directed HR functions for 35 employees, including recruitment (CDI, temporary contracts), payroll, and scheduling, while navigating significant employee turnover.

Drove commercial development and marketing strategies in alignment with Accor Group, implementing targeted promotions to boost brand visibility and market share.

Implemented dynamic pricing and yield management strategies, optimizing rates across various distribution channels (OTAs) to maximize occupancy and revenue.

Trained and mentored aspiring youth activity leaders through BAFA/BAFD programs, enhancing their leadership and supervisory skills.

Ensured adherence to pedagogical standards and safety protocols during training sessions.

Delivered engaging instruction on tourism-related subjects, contributing to student professional development.

Provided practical insights and industry knowledge to students pursuing careers in tourism and hospitality.

Designed and delivered physical education curricula, promoting health and well-being among students.

Coached and supervised various sports activities, contributing to student athletic and personal growth.

Directed multi-site operations across 4 locations, managing 40 employees and overseeing properties with 150 tents, contributing to €900K in annual revenue.

Led the recruitment, training, and performance management of diverse teams, ensuring optimal staffing and high-quality guest service across all nature camps.

Developed and executed commercial strategies for site expansion and revenue growth, successfully enhancing market presence for a family-owned enterprise.

Managed comprehensive financial and administrative operations for each nature camp, ensuring fiscal health, budget adherence, and regulatory compliance.

Managed the camping site's full financial performance for 3 years, including budget planning (OPEX/CAPEX), invoicing, payroll, and revenue reporting for 440 emplacements.

Optimized reservation management through PMS and OTA platforms (Booking, Lastminute), maximizing occupancy and revenue generation.

Ensured high standards of guest experience and regulatory compliance across all facilities, including aquatic areas, green spaces, and building maintenance.

Recruited, trained, and managed a team of 15 employees, fostering a productive and service-oriented environment that enhanced guest satisfaction.

Oversaw the profitable operation of the snack bar and grocery store, managing inventory, optimizing profit margins, and enhancing guest amenities.

Directed the camping's comprehensive entertainment program, significantly enhancing guest engagement and overall visitor experience.

Managed pricing strategies and financial policies for an 80-room hotel and residence, contributing to revenue goals over a 10-month period.

Streamlined reservation processes, check-ins, and check-outs, ensuring efficient guest flow and enhancing customer satisfaction.

Handled daily accounting operations, including invoicing, cash collections, and financial reporting, maintaining accurate financial records.

Managed and optimized the camping budget, including N+1 budget forecasting, dynamic pricing strategies, and yield management to ensure financial stability.

Oversaw the profitable operations of the bar, restaurant, and grocery store, managing inventory, staff, and service quality.

Recruited and managed diverse teams (animators, technical staff, servers, cooks, reception, cleaning staff), ensuring operational excellence and guest satisfaction.

Managed daily maintenance and regulatory compliance for the swimming pool, including safety protocols and testing, ensuring guest safety and operational readiness.

Ensured strict adherence to urban planning, hygiene, safety, and HACCP regulations across the site, mitigating risks and maintaining high standards.

Led and supervised teams for sports travel programs across France and internationally, ensuring high-quality delivery and participant satisfaction for 6 years.

Ensured strict adherence to pedagogical guidelines and project objectives for all programs, maintaining educational integrity and safety standards.

Managed comprehensive logistics for sports trips, including accommodation, transportation, and activity scheduling, for diverse groups.