About
Highly detail-oriented and results-driven Virtual Assistant with a proven ability to optimize administrative processes and enhance productivity for busy professionals. Expertly leverages advanced proficiency in CRM, Google Suite, and project management tools to streamline operations, ensure timely project delivery, and provide reliable, efficient remote support, consistently improving client organization and focus.
Work
Ogun, Ogun, Nigeria
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Summary
Provided comprehensive administrative and operational support to diverse clients, optimizing workflows and enhancing productivity in a remote setting.
Highlights
Streamlined email management for multiple clients, enhancing communication clarity and reducing missed messages by implementing organized inbox structures.
Managed complex scheduling and calendar coordination for executives, optimizing workflow efficiency and ensuring timely execution of critical commitments.
Designed and deployed structured digital filing systems using Google Drive and Notion, significantly improving file accessibility and organizational efficiency for clients.
Maintained meticulous financial records and managed expense tracking via spreadsheets, ensuring data accuracy for informed financial decision-making.
Orchestrated task management and deadline adherence with Trello, consistently achieving timely project delivery and seamless execution across multiple initiatives.
Delivered proactive customer follow-up and comprehensive support across phone and online channels, enhancing client satisfaction and retention.
Coordinated and executed small-scale events, expertly managing all logistics and delegating tasks to ensure smooth, successful outcomes.
Conducted in-depth internet research, synthesizing complex data into concise, actionable summaries to inform strategic decision-making for clients.
Languages
English
Skills
Technical Skills/Tools
Salesforce, HubSpot, Zoho, Google Suite, Email Management, Zoom, Appointment Scheduling, Microsoft Office, Notion, Trello, Slack, Canva, Grammarly, Zapier, Data Entry.
Administrative Skills
Email & Calendar Management, Document & File Organization, Research & Reporting, Customer Support, Task Coordination, Process Documentation, Meeting Coordination, Expense Tracking, Basic Bookkeeping.
Soft Skills
Time Management, Attention to Detail, Adaptability, Communication, Organization, Problem-Solving, Confidentiality, Proactivity.