Tawhidul Islam

Senior Product Designer | SaaS & Mobile Expert
Dhaka, BD.

About

Results-driven Senior Product Designer with over 5 years of experience transforming complex user challenges into elegant, scalable design solutions. Proven expertise in SaaS platforms, mobile applications, and cross-functional collaboration, with a track record of increasing user engagement by 40% and reducing design-to-development time by 35% through systematic design systems. Adept at leveraging user research and data-driven insights to deliver high-impact product experiences.

Work

Bitmorpher Ltd.
|

Senior Product Designer | Team Lead

N/A, N/A, Bangladesh

Summary

Led comprehensive design initiatives for a global SaaS platform serving over 10,000 users, spearheading user research, design system implementation, and cross-platform user experience strategies.

Highlights

Drove a 42% increase in user engagement by executing a comprehensive UX redesign of the core dashboard for a SaaS platform serving 10,000+ global users.

Reduced support tickets by 35% through the strategic implementation of an intuitive onboarding flow, enhancing user self-service and satisfaction.

Developed and deployed a scalable design system adopted across 15+ product features, resulting in an 80% reduction in design inconsistencies and accelerating development cycles.

Pioneered user research initiatives, conducting over 50 user interviews and usability testing sessions to inform data-driven design decisions and validate product concepts.

Mentored a team of 3 junior designers, establishing robust design review processes to elevate team capabilities and ensure high-quality outputs.

Zolo Inc.
|

Product Designer (SaaS) | Mid-level Designer

N/A, N/A, Bangladesh

Summary

Delivered innovative design solutions for a B2B SaaS platform, specializing in complex data visualization and workflow optimization to enhance user efficiency.

Highlights

Redesigned the core analytics dashboard, leading to a 28% increase in daily active users by improving data accessibility and visualization.

Streamlined the user onboarding process, significantly reducing time-to-first-value from 2 weeks to just 3 days for B2B SaaS users.

Partnered closely with engineering teams to ensure pixel-perfect implementation and achieve 95% design-development consistency across product features.

Conducted comprehensive competitive analysis and user journey mapping, informing the strategic development of new platform features and user experiences.

Goli Asia
|

UI/UX Designer | Contract Position

N/A, N/A, Bangladesh

Summary

Specialized in creating exceptional user experiences for mobile and web applications, delivering high-impact design solutions across diverse industries.

Highlights

Designed and launched over 20 mobile application interfaces, consistently achieving average 4.5+ App Store ratings through user-centered design principles.

Improved conversion rates by 30% across various web platforms through strategic UX optimization and A/B testing methodologies.

Developed comprehensive responsive designs, ensuring seamless and optimized user experiences across all device types and screen sizes.

Established detailed design guidelines and component libraries, fostering a consistent and cohesive brand experience across all digital products.

Education

North East University Bangladesh
N/A, N/A, Bangladesh

Bachelor

Computer Science & Engineering

Certificates

Design Systems Masterclass

Issued By

N/A

Google UX Design Certificate

Issued By

Google

Figma Advanced Certification

Issued By

N/A

Skills

Design Strategy

User Research & Analysis, Design Systems, Information Architecture, Usability Testing.

Technical Skills

Figma, Adobe Creative Suite, Principle, Framer, HTML, CSS, JavaScript.

Platforms

Web Applications, iOS, Android, SaaS Platforms, Responsive Design.

Methodologies

Design Thinking, Agile/Scrum, A/B Testing, Data-Driven Design.