Thao P. Nguyen

Staff-Principal Product Designer
Tilia tower, Empire City residences, 70000, Ho Chi Minh city, Vietnam.

About

Highly accomplished Staff-Principal Product Designer with a proven track record of leading design strategy and execution for cutting-edge AI, FinTech, and HealthTech products across diverse global markets including APAC, Europe, and the US. Expertise spans designing innovative zero-to-one systems, driving full-cycle UX from comprehensive research to successful product launches, and building and scaling high-performing design teams. Adept at leveraging deep product and design insights to advise founders and executives, mentor emerging talent, and achieve significant business growth and user engagement.

Work

Aitomatic
|

Head of Product & Design

Summary

Spearheaded product and design initiatives for AI platforms, driving significant revenue growth and team leadership.

Highlights

Led comprehensive product and design strategy for two AI platforms featuring unique LLM approaches, resulting in a 67% increase in Annual Recurring Revenue (ARR) from $1.5M (2023) to $2.5M (2024).

Managed a cross-functional product-engineering team, collaborating closely with Sales to define and execute Go-to-Market (GTM) strategies for Asia and US markets.

Pioneered and owned the end-to-end UX for an AI platform to build models, operating as a design lead from 2022-2023, serving enterprise customers.

Zoop
|

Head of Platform

Summary

Directed strategic initiatives and led a high-performing design team to enhance platform engagement and retention.

Highlights

Directed cross-functional strategy across Product Management, Engineering, Design, and Marketing, achieving a 90% platform retention rate.

Built and led a 6-person design team, implementing strategies that significantly drove engagement lift.

Scout24
|

Senior Product Designer

Summary

Enhanced mobile application user experience and contributed to design system development.

Highlights

Designed core UX for mobile applications, leading to an 18% increase in user retention.

Co-led mixed-method user research initiatives in collaboration with the Swiss design team, informing product improvements.

Took ownership of iOS and Android design systems, ensuring consistency and efficiency across platforms.

FiinGroup
|

Lead UI/UX Designer

Summary

Established and led the company's first design team, delivering a new trading platform.

Highlights

Built and led FiinGroup's inaugural design team of 4 designers, establishing foundational design processes.

Solo-designed and brought a trading platform from concept to successful launch.

Gameloft
|

Game Designer, Internationalization

Summary

Managed 3D designs and enhanced gameplay for popular mobile titles.

Highlights

Owned 3D designs and managed game licenses for Asphalt 8 and Asphalt 9 in the Chinese market.

Improved gameplay in casual games, enhancing engagement by approximately 15% for millions of players globally.

Office Hours
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Product & Design Advisor

Summary

Provides strategic product and design guidance to early-stage startups.

Highlights

Advising Seed to Series A founders and executives on critical product and design strategies to scale operations.

MentorCruise
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UX Strategy Mentor

Summary

Mentors professionals on advanced UX strategy.

Highlights

Mentoring senior Individual Contributors (ICs) and new leads on product strategy to foster professional growth and leadership.

ADPList
|

Product Design Mentor

Summary

Recognized as a top-tier product design mentor.

Highlights

Ranked in the top 1% globally for Product and Design mentorship, receiving 7 international recognitions.

Education

Foreign Trade University

Bachelor of Arts

International Economics

Grade: 9.0/10

Courses

Final Thesis: 9.0/10

Skills

Product Strategy & UX Architecture

Product Strategy, UX Architecture, Product Management, Design Leadership.

UX Research & Behavioral Analytics

User Experience Research, Behavioral Analytics, User Research, Data-Driven Design.

Scalable Design Systems

Design Systems, Scalability, UI/UX Standards, Component Libraries.

Prototyping & Iterative Design

Prototyping, Iterative Design, Wireframing, User Flows, Figma, Sketch.

Cross-functional Leadership

Cross-functional Collaboration, Team Leadership, Stakeholder Management, Strategic Planning.

Hiring & Mentoring Design Teams

Talent Acquisition, Mentorship, Team Building, Design Team Management, Career Development.