About
Highly analytical and results-driven professional pursuing a PGDM in Big Data Analytics, equipped with a strong foundation in data science, project management, and customer success. Proven ability to leverage data for strategic decision-making, optimize operational efficiency, and drive business growth, as demonstrated through impactful internships and academic projects.
Work
Remote, Goa, India
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Summary
Managed client communications for US-based hospitals, resolving issues, ensuring seamless onboarding, and leading analytical review meetings to drive customer acquisition and satisfaction.
Highlights
Managed comprehensive client communications for US-based hospitals, addressing queries, resolving issues, and ensuring seamless onboarding and engagement.
Led monthly and bi-weekly strategic review meetings with C-suite hospital executives, presenting analytics insights, product updates, and performance metrics.
Contributed to 3 new customer acquisitions, generating $90,000 in revenue within a 2-month period.
Pune, Maharashtra, India
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Summary
Optimized knowledge management, enhanced user experience for an insurance calculator, and coordinated training initiatives, significantly improving operational efficiency and user engagement.
Highlights
Optimized Knowledge Management (KM) portal through vendor collaboration, troubleshooting technical issues to achieve a 20% reduction in system errors.
Streamlined data processing by implementing Excel automation, minimizing human errors and boosting data consistency for more timely, high-quality reports.
Improved KM portal documentation and cataloging scores by 12% by facilitating performance improvement meetings with SPOCs.
Designed a user-friendly insurance calculator prototype in Figma, developing interactive scenarios and optimizing key pages to significantly enhance user experience (UX).
Enhanced application reliability by conducting comprehensive user testing and API log monitoring, organizing resources for efficient issue resolution.
Coordinated training for newly onboarded trainees, developing quizzes and tracking module completion to ensure accountability and learning effectiveness.
Education
Awards
7th Place, Spark Tank Data Analytics Case Competition
Awarded By
IIM Rohtak
Achieved 7th place out of 100+ participants in a national-level data analytics case competition.
National Finalist, DataViz Data Analytics Case Study
Awarded By
Banaras Hindu University
Recognized as a national finalist among the top 6 teams out of 75+ in a data analytics case study event.
Top Performer, Product Management Training
Awarded By
Intern Shala / National Skill Development Corporation (NSDC)
Recognized as a top performer in a 6-week Product Management training program.
Skills
Data Analysis & Visualization
Microsoft Power BI, Tableau, MS Excel, Data Visualization, Dashboarding, KPIs.
Programming & Data Science
Python, R, SQL, Pandas, NumPy, Machine Learning, Deep Learning, Statistics, Predictive Modeling, K-means Clustering.
Project Management & Collaboration
Jira, Figma, MS PowerPoint, User Testing, API Log Monitoring, Client Engagement, Problem Solving, Process Optimization.