About

Highly adaptable and results-oriented professional with a strong background in operations management, Storekeeping, procurement, customer service, and administrative support across diverse sectors including hospitality, retail, logistics, and education.

Proven ability to optimize processes, manage inventory, deliver exceptional guest experiences, and lead teams to achieve operational excellence. Eager to leverage a comprehensive skill set in a dynamic role.

Dominic Okwudili Chukwu

Byazhin, Kubwa, Abuja, NG.

Education

Federal University Lokoja
Lokoja, Kogi State, Nigeria

B.Sc.

Political Science

Zion International Academy
Suleja, Niger State, Nigeria

Senior Secondary School Certificate

Secondary Education

Hemozi Computer College
Kubwa, Abuja, Nigeria

Diploma

Computer Studies

Work

Pan African Catering Service/African Medical Center of Excellence (AMCE)
|

AMCE Laundry Attendant

Abuja, FCT, Nigeria

Summary

Currently ensures the efficient processing and dispatch of critical hospital linens and staff uniforms, maintaining high standards of hygiene and operational flow.

Learningfield International Schools
|

Class Teacher/Hostel Master

Onitsha, Anambra, Nigeria

Summary

Delivered comprehensive secondary education and provided residential supervision, fostering academic growth and a positive living environment for students.

Highlights

Taught Senior and Junior secondary school classes, developing and delivering engaging lesson plans that facilitated student comprehension across multiple subjects.

Managed and supervised hostel residents, ensuring student welfare, discipline, and a conducive living atmosphere for a diverse student population.

Omnia Hotel & Towers
|

Guest Service Agent/Call Center Agent

Abeokuta, Ogun, Nigeria

Summary

Managed front desk operations and guest communications, ensuring exceptional service delivery and efficient guest check-in processes for a luxury hotel.

Shopmedic Pharmacy & Stores
|

Storekeeper/Supervisor

Lagos, Lagos, Nigeria

Summary

Supervised daily pharmacy and supermarket operations, overseeing inventory management, stock delivery, and sales processes to ensure operational efficiency.

Highlights

Supervised daily operations for both pharmacy and supermarket sections, managing stock flow and sales activities.

Oversaw the timely delivery and proper stocking of merchandise, significantly reducing stockouts and optimizing inventory levels.

Monitored and reported on sales data, providing valuable insights to management for strategic decision-making and performance improvement.

Implemented organized inventory systems, improving stock accuracy and contributing to overall operational efficiency.

Nigerian Breweries Plc
|

Warehouse Distributor Clerk/Storekeeper

Abuja, FCT, Nigeria

Summary

Managed warehouse operations, including meticulous stock keeping, delivery logistics, and sales data management for a leading beverage distributor.

Highlights

Managed comprehensive warehouse stock keeping, ensuring accurate inventory records and efficient storage of products.

Coordinated delivery logistics for distributed goods, ensuring timely and accurate shipments to various retail outlets.

Implemented systematic tracking procedures for incoming and outgoing inventory, minimizing discrepancies and enhancing operational control.

Community Secondary School Awajir
|

N.Y.S.C Place of Primary Assignment (P.P.A)

Awajir, Benue, Nigeria

Summary

Completed mandatory national service, contributing to community development through educational support and youth engagement initiatives.

Highlights

Fulfilled mandatory National Youth Service Corps (NYSC) duties, actively contributing to community development programs in education.

Express Hospital
|

Executive Assistant to the Director

Abuja, FCT, Nigeria

Summary

Provided comprehensive administrative and executive support to the Hospital Director, ensuring efficient office operations and effective communication.

Highlights

Handled confidential patient and organizational information with utmost discretion, maintaining strict privacy and adherence to medical policies.

Facilitated seamless communication between the Director and internal/external stakeholders, improving information flow and responsiveness across departments.

Algos Hotel & Suites
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Front Office Supervisor

Abuja, FCT, Nigeria

Summary

Progressed through multiple operational roles to Front Office Supervisor, overseeing guest services and staff activities while ensuring smooth hotel operations prior to obtaining a first degree.

Skills

Customer Service & Hospitality

Guest Relations, Front Desk Operations, Call Center Support, Check-in/Check-out, Service Delivery, Conflict Resolution, Customer Satisfaction.

Administrative & Executive Support

Document Preparation, Data Entry, Confidentiality.

Technical Skills

Microsoft Office Suite, Computer Operations, Data Management Systems, Inventory management.

Operations & Logistics

Inventory Management, Warehouse Operations, Stock Keeping, Facility Management.

References

AUSTIN JOHN IFEANYI

ifeanyiakp@gmail.com, Entrepreneur

ISRAEL OHIEMI UGBEDEOJO

israelitekelvin@gmail.com, Entrepreneur