VRISHAB M.N
Dynamic Sales & Operations Professional
Croydon, GB.About
Dynamic Sales and Operations professional with over 6 years of experience driving revenue growth, optimizing operational efficiency, and cultivating client satisfaction across diverse sectors including retail, fitness, and business development. Proven ability to lead teams, implement strategic initiatives, and consistently exceed targets, generating significant financial results and fostering strong client relationships. Adept at leveraging strong interpersonal skills and a proactive approach to problem-solving to achieve organizational objectives and enhance customer loyalty.
Work
Croydon, England, United Kingdom of Great Britain and Northern Ireland
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Summary
Currently supports management in strategic planning and operational oversight, ensuring efficient execution of objectives and maintaining high standards of product quality and customer service in a fast-paced retail environment.
Highlights
Assisted management in the strategic planning and implementation of operational initiatives, contributing to enhanced efficiency and alignment with weekly, monthly, and quarterly objectives.
Managed supplier negotiations and order confirmations, optimizing procurement processes and ensuring timely delivery of essential products.
Conducted rigorous quality inspections on perishable goods (meats and other products), upholding stringent food safety and sanitation controls to maintain product integrity and customer trust.
Provided exceptional customer service, engaging with clients to offer product advice, resolve inquiries, and process orders/payments, resulting in positive customer experiences.
Streamlined coordination of deliveries and order pickups, improving logistical flow and enhancing operational efficiency.
Bengaluru, Karnataka, India
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Summary
Drove significant revenue generation and client acquisition as a Business Development Executive, leading a team to consistently exceed sales targets and build strategic industry partnerships.
Highlights
Led a team of 5 executives to consistently generate 12 Crore (approximately $1.5M USD) in monthly revenue, significantly exceeding sales targets and contributing to substantial business growth.
Negotiated and secured 9 long-term agreements with new clients, expanding market share and establishing critical revenue streams within the assigned territory.
Developed and delivered weekly training programs for interns on professional communication and etiquette, enhancing team capabilities and client interaction quality.
Cultivated and leveraged relationships with over 15 local and national associations, optimizing industry connections to identify new business opportunities and partnerships.
Achieved high client satisfaction rates through a dedicated service approach, maintaining a positive outlook and resilience in a competitive sales environment.
Bengaluru, Karnataka, India
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Summary
Delivered high-impact fitness programs and curated engaging digital content, driving user engagement and satisfaction while contributing to product innovation and audience growth for a leading fitness platform.
Highlights
Conducted an average of 125 online fitness sessions monthly across platforms like LinkedIn and Microsoft, significantly expanding audience reach and engagement for fitness programs.
Curated and produced engaging digital dance fitness content for the Cult app, supporting promotional campaigns and premium user programs, which enhanced user loyalty and program adoption.
Spearheaded the innovation of fitness formats by continuously launching new choreographies, directly contributing to sustained user loyalty and program freshness.
Actively incorporated class and app feedback to implement improvements in subsequent sessions and video content, elevating service delivery and client satisfaction.
Collaborated in bi-monthly workshops and user experience teams to brainstorm and develop strategies for enhancing audience engagement and ensuring optimal customer satisfaction.
Bengaluru, Karnataka, India
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Summary
Contributed to business growth and client acquisition within the fashion retail sector, focusing on client satisfaction, team development, and strategic networking.
Highlights
Successfully negotiated and closed 2 long-term agreements with new clients, expanding the customer base and securing consistent revenue streams within the assigned territory.
Conducted weekly training sessions for interns on professional communication, enhancing team capabilities in client interaction and sales outreach.
Built and maintained strong local industry connections through networking, optimizing business development opportunities and market presence.
Collaborated as part of a two-executive team to deliver exceptional service, prioritizing client satisfaction and fostering positive business relationships.
Bengaluru, Karnataka, India
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Summary
Supported marketing and public relations initiatives, contributing to successful event execution and significantly boosting social media engagement for a prominent organization.
Highlights
Played a key role in the successful execution of over 90 events, including conferences and corporate parties, ensuring smooth operations and positive attendee experiences.
Developed and implemented a targeted social media strategy that resulted in a 150% increase in followers on Facebook and Instagram, significantly enhancing online presence and brand visibility.
Awards
Best Intra Collegiate Representation
Awarded By
Jain University
Recognized for outstanding representation and contributions within various collegiate events and activities at Jain University.
Dance and Cultural Head
Awarded By
Jain University
Appointed to a leadership role overseeing dance and cultural activities, demonstrating strong organizational and creative leadership skills.
Languages
English
Russian
Skills
Sales & Business Development
Sales, Business Development, Client Acquisition, Negotiation, Client Relationship Management, Strategic Partnerships, Revenue Generation.
Operations & Management
Operations Management, Strategic Planning, Project Coordination, Quality Control, Team Leadership, Training & Development, Process Optimization, Food Safety Compliance.
Marketing & Content Creation
Digital Content Creation, Marketing Strategy, Social Media Management, Audience Engagement, Promotional Campaigns, Public Relations.
Fitness & Wellness
Fitness Instruction, Dance Choreography, User Engagement, Program Development, Health & Wellness Coaching.
Soft Skills
People Skills, Flexibility, Adaptability, Critical Thinking, Creative Thinking, Problem-Solving, Customer Service, Time Management, Attention to Detail, Continuous Learning.
Interests
Fitness
Yoga, Dancing.
Arts & Culture
Music, Art, Language Exchange.
Travel
Travelling.