Chris Yu

Translated complex client requirements into intuitive user interfaces, optimizing user flows for middle-aged, non-tech-savvy users.

Managed end-to-end design for core to advanced features (Lecturer Management, Course Creation, Exam Management) within a three-person Product Design team.

Owned daily and weekly updates for the Design System, ensuring component consistency and functionality across all screens.

Contributed to efficient data tracking and employee progress monitoring through seamless integration with HRMS and FMS.

Unified UI and restructured information hierarchy across three independent products (ZilLearn, ZSkills, ZStudio) to enhance consistency and navigation.

Improved learning ecosystem for workforce development, enabling professionals to upskill and trainers to create/monetize courses.

Collaborated with another designer, strategically dividing feature ownership and planning Sprints for efficient, high-quality delivery.

Designed new features for an AI-driven upskilling platform (ZSkills) and a content creation hub (ZStudio) to support engaging learning experiences.

Created a custom, comprehensive Design System utilized across the corporate website and product ecosystem, enhancing consistency and scalability.

Developed a WCAG 2.1 compliant Brand Guideline after thorough research, balancing consistency with flexibility.

Implemented an extended color system, empowering designers to maintain brand authenticity while confidently experimenting.

Ensured adherence to accessibility standards and competitor research for design system development.

Streamlined loan application processes using advanced credit assessment tools and a proprietary scoring feature, personalizing lending options.

Collaborated with BA, PO, and multiple client-side business units to align design with complex multi-step approval workflows.

Optimized user flows for faster, simpler loan applications while ensuring compliance, based on deep analysis of Vietnamese borrower behavior.

Delivered complete design solutions independently under tight deadlines, ensuring project timelines were met.

Led UI concept design for project pitches to major financial clients (ACB, OCB, HDSaison, Toyota, TNMONEX, MAFC, My Life Group).

Collaborated with Business Analysts to identify key features and craft impactful UI, flows, and feasible design solutions.

Delivered value-driven proposals by designing for diverse financial products (e.g., Core Digital Banking, Bond Investment, Buy Now Pay Later).

Ensured design solutions were tailored to client requests, enhancing proposal effectiveness and client satisfaction.

Revamped the app's visual identity and color system across the entire interface, improving user experience and brand consistency.

Designed new engagement features to support internal staff, aligning with Grove HR's core functionalities.

Unified UI across independent domains, ensuring consistency in visual hierarchy and navigation.

Integrated SSO, peer-to-peer recognition, feedback, surveys, and polls to foster internal communication and workplace culture.

Collaborated with another designer, strategically dividing feature responsibilities per Sprint to maintain efficient, high-quality delivery.

Created UI/UX for key HR modules including Onboarding & Offboarding, Employee Management, Time Off & Attendance Tracking, and Performance Management.

Enhanced employee experience and streamlined HR operations for startups and SMBs across desktop and mobile platforms.

Contributed to a modern, cloud-based HRIS platform designed for scalability and user-friendliness.

Conducted in-depth research in maritime logistics domain, applying expertise to design user flows and interfaces.

Designed UI/UX compliant with stringent industry standards, ensuring accurate information display at every step of shipping management.

Created an intuitive experience for users to track cargo, manage bookings, and access essential shipping details seamlessly.

Simplified shipping management by providing easy access to vital shipping information and real-time updates.

Designed UI for subpages, aligning with main visual direction while proactively proposing visual enhancements.

Handled product quality checks before delivery, ensuring high standards for digital products and user experience.

Prepared comprehensive UI guidelines and created compelling project showcases for PR purposes.

Contributed as one of the first designers from Vietnam to a global UI/UX team, promoting global design standards.